FAQs
Got questions? We’ve compiled answers to some of the most common inquiries about kiln and pottery wheel repairs. Browse through our FAQs for helpful information, or feel free to reach out directly for any additional questions.
What brands of kilns do you repair?
We repair all kiln brands, including L&L Kilns, Skutt, Amaco, Paragon, and many others. Whether it’s a minor issue or a major malfunction, we can fix it.
How long do kiln repairs typically take?
Repair time varies depending on the issue, but most repairs can be completed within a single service visit. More complex repairs may take a little longer and may require a second service visit, especially if additional parts need to be ordered or further testing is necessary. However, we strive to minimize downtime so you can get back to your work as quickly as possible.
Do you offer warranties on repairs?
Yes, we offer warranties on all our repair services. We stand by our work, ensuring your kiln or pottery wheel continues to function properly after our repairs.
What are the most common kiln problems you repair?
The most common kiln issues we address include:
- Element replacement and repair
- Controller and thermocouple malfunctions
- Relay and contactor failures
- Brick and insulation repair/replacement
- Wiring issues and electrical problems
- Door alignment
How often should kiln elements be replaced?
Kiln elements typically need replacement after 100-200 firing cycles, depending on firing temperatures and materials used. If you notice longer heating times or inability to reach target temperatures, your elements may need replacement.
My wheel makes unusual noises. What could be the problem?
Unusual noises often indicate bearing wear, belt issues, or motor problems. Grinding sounds typically suggest bearing failure, while squealing often indicates belt problems. We recommend scheduling a diagnostic service to prevent further damage.
Can you repair antique kick wheels?
Yes, we specialize in repairing and restoring antique kick wheels. We can fabricate custom parts when originals are no longer available and restore wooden components while maintaining the wheel's original character.
How often should I have my kiln serviced?
We recommend professional inspection of heavily-used kilns (fired 1-2 times weekly) annually. For less frequent use, every 2-3 years is typically sufficient.
How do I prepare my equipment for repair service?
For kilns:
- Empty the kiln completely
- Ensure the area around the kiln is clear and accessible
- If possible, cool the kiln for at least 24 hours before service
- Provide adequate lighting and workspace around the equipment
For wheels:
- Clean the wheel of excess clay and water
- Clear the area around the wheel for access
- Note any specific issues (when the problem occurs, what you hear/see)
